FREQUENTLY ASKED QUESTIONS

Working with FBD

 Getting Started

  • FBD is small by choice and we strictly build within Howard County, Maryland.

  • We specialize in residential wood fencing and focus all our expertise on delivering exceptional wood fence installations. We don't install chain link or vinyl, but we're happy to refer you to trusted contractors who specialize in those materials.

    You can view a sample of our work here.

  • FBD's owner, Emily, personally conducts all estimates. She may be accompanied by one of our experienced crew members to ensure we capture all project details accurately.

  • Your free estimate includes Emily personally walking your property, measuring the space, getting to know you and your family (including furry friends!), discussing your needs and goals, and exploring material and design options. You'll receive one detailed written quote based on your selected specifications.

  • Most quotes are delivered within 2-3 business days after your yard assessment. During busier seasons or for weekend estimates, it may take a bit longer. Please note that we're closed Sundays to allow for rest and family time.

    Each quote involves not just measurements, but also coordinating current material pricing with our lumber supplier, since wood prices continue to fluctuate. We'll keep you informed every step of the way, especially if we anticipate any delays.

  • Our quotes are typically valid for 21 to 30 days. After that, prices may change due to fluctuations in material costs. If your project is delayed beyond this period, we'll need to coordinate with our material supplier to provide an updated quote to reflect current pricing.

  • Yes, Emily will honor quotes from Doug, but will need to update material costs to reflect current pricing and visit your property to understand your vision and coordinate with our teams.

  • We’re happy to help with suggested wording and general guidance, but you’ll need to complete and submit the application yourself. If your HOA requires a meeting, it’s your responsibility to attend. FBD does not submit applications or attend meetings on behalf of homeowners.

  • Your final quote will depend on several factors, including the size and layout of your yard, total footage needed, fence style and height (which affect both materials and installation time), and any optional removal or haul-away fees for existing fencing or debris.

  • Paddock and split rail fencing are typically our most cost-effective options. These styles use less material and require less installation time while still providing property definition and a classic, attractive look. We think of paddock as an elevated split rail (Doug would call it the "dressed up version”).

    However, "cost-effective" really depends on what you need your fence to do. If you need privacy or security, a more basic privacy fence might be more cost-effective for your specific situation. If you just want to define property lines, paddock and split rail offer excellent value.

    During your estimate, we'll discuss your specific needs and show you options at different price points so you can make the best decision for your family and budget. You can see a sample of our work here.

Planning Your Project

  • Once you sign the proposal and submit your deposit, FBD typically schedules your installation within 1-3 weeks, depending on the season and our current workload. Keep in mind that we can't begin scheduling until we receive your signed proposal and deposit.

    This timeline accounts for factors like: 

    • Weather conditions (e.g., rain or snow may cause delays) 

    • Crew availability (our crews don’t follow traditional 9-5 schedules) 

    • Material delivery and coordination 

    • Removal of any existing fence, if needed 

    We pride ourselves on transparency and will keep you informed every step of the way to ensure a smooth and timely process. 

  • After you decide to move forward, we’ll send you a formal contract for signature and work to collect your deposit so that we can order materials, schedule the delivery, and installation day of your fence.

  • Yes, we do not begin work without a signed contract with agreed upon project layout, design, and payment terms. This is not only our business requirement, but outlined by the Maryland Home Improvement Commission.

  • We understand that sometimes changes are needed after signing. Any modifications to the original contract will require a written change order that clearly outlines the scope of work, additional costs, and any timeline adjustments. We'll work with you to accommodate reasonable changes while ensuring transparency about how they affect your project.

  • FBD requires a deposit (to order materials) that can be paid via credit card (add 3.5% to total cost), check, cash, or other payment app like Apple Pay. The remainder of the cost will be due at the end of the job.

  • Yes, we partner with a third-party financing provider to offer flexible payment options for your fence project. We can discuss the available plans during your estimate.

  • This question depends on your yard. The fence line will need to be clear of brush, debris, or any other items you have in your yard.

  • FBD contacts Miss Utility who will mark lines for us. Note that the fence may need to be adjusted based on where utilities are for the safety of our crews.

  • Yes, FBD provides basic post caps included with your material order for applicable fence styles. If you prefer something more ornate or decorative, you'll need to supply those yourself.

Installation Day

  • The installation timeline depends on factors like your yard’s layout, the length of the fence, and crew availability. Typically, most fence installations are completed within 1-2 days. 

  • Generally, we schedule installations about a week out to allow time for coordinating with our crews, ensuring material delivery, and confirming you'll be home and available.

  • Generally, crews will start between 7-8 AM. Getting started entails walking the yard, preparing and marking.

  • Building fences is an art form, and it can be inspiring to watch the process unfold. You're welcome to observe our crews at work, as long as you maintain a safe distance and don't interfere with the construction process.

  • Absolutely! Our crews always appreciate thoughtful gestures, especially during hot summer days or long installations. While they come prepared with their own supplies, offering cold water, Gatorade, or snacks is always welcomed and never expected. It's one of those small kindnesses that makes everyone's day a little brighter and shows the community spirit we love to see.

  • Yes. We ask that at least one homeowner be present during the installation. While we do our best to prepar efor unforseen circumstances, sometimes installation day can bring surprises. Plus, we want to be able to walk the yard with you and show you your new fence!

  • FBD proudly installs fences year-round, but does not work during active precipitation or weather events (e.g., rain, snow, excessive heat, extreme winds). We have experience installing with snow on the ground and can continue to do so, provided we can clear the fence line with a snowblower to ensure a safe and accurate installation.

  • We do our best to stay informed with the latest forecasts, but sometimes, even our go-to weathermen let us down. Weather delays are normal and can be expected. If a weather event impacts your installation day, we will work with you and our crews to schedule a new date.

  • Yes! We remove all of our debris and this fee is included in your final cost. Dirt removed during excavation will be relocated to a place in your yard.

After Installation

  • Your fence is guaranteed against defects in material and workmanship for one (1) year. FBD's gates are built to last and remain functional for 20-25 years. In Doug's own words, "I believe in building my fences right the first time and do not rely on a multi-year guarantee to sell my work."

  • It is normal for gates to settle a bit following installation. Sometimes in winter, freezing and thawng can also shift the ground which causes misalignments. FBD provides free gate adjustments, don’t hesitate to reach out!

  • While many of our fences and gates last 20 years and beyond, repairs are a normal and necessary part of wear and tear. Whether a storm rolls through, a pet gets a little too excited, or time has warped a board, our trusted repair specialist can evaluate and assess what your fence needs. Simply submit a repair request through our online form.